Our current order processing time once an order is placed is 1-2 business days. During this processing time, your online order is transmitted and safely packed, and processed for shipment as quickly as possible.
Please note that orders placed after 2:00pm Eastern Time will be processed the following business day. We ship via USPS Priority Mail throughout the continental United States, HI, AK, and PR. International Shipments are not available at this time, but should become available over the coming months. We want to ensure that your order is shipped to you as quickly as possible. If you believe that your order has experienced a delay in shipment which exceeds the normal processing and shipment time, please let us know by email us at: firstname.lastname@example.org. Trilobite would like to thank you for your purchase.
Our goal is to make sure each and every customer is satisfied. If you experience any problem with your order please let us know as soon as possible by emailing email@example.com. We will issue a full exchange or refund of your purchase if notified within 14 days of the order. For Orders over 14 days a store credit will be available and orders over 30 days old are not eligible for a refund, exchange, or credit. We thank you in advanced for your understanding and cooperation